Speech recognition servers are deployed in a secure data center, reducing customers’ upfront costs, simplifying maintenance, and enabling the software to draw upon the combined speech data of all customers to continually improve.
Interprets and Formats Documents
Dragon Medical 360 | eScription's powerful Interpretive Model interprets and formats clinicians' dictations, often determining what is meant for the report even if it is not exactly what is said. Please see the “Components” tab for more information.
Access to Experienced MTs
Speech editing services are provided by a large labor force of highly-trained MTs and editors employed by Nuance, domestic and offshore. A managed network of partners also supports our customers.
Flexible Dictation Interface
Clinicians have access to a powerful array of telephone keypad controls that allow them to conveniently record, review, and edit dictations by medical record, account or job number. There is no change to the clinician's workflow. Clinicians can dictate via phone, dictation device, PC microphone, smartphone and directly into the EHR.
Dragon Medical 360 | eScription Platform Components
Digital Voice Capture
Clinicians have multiple dictation options and can take advantage of a variety of features that streamline the dictation and transcription workflow. Clinicians can dictate via phone, dictation device, PC microphone, smartphone and directly into the EHR
Background Speech Recognition
The software's sophisticated speech models interpret and format dictations into high-quality draft documents with the primary goal of significantly improving MT productivity thus reducing transcription costs. Based on corrections from MTs, the models continually improve, resulting in better drafts over time.
Dragon Medical 360 | eScription's transcription tools enable MTs to efficiently edit draft documents, often doubling productivity over traditional transcription. Supervisors use priority rules, audit trails, user access rights, and other features to ensure high quality and fast TAT of completed documents.
Clinician Access and Electronic Signature
With Dragon Medical 360 | eScription, clinicians can securely review, revise, and electronically sign documents from remote locations via the Internet. Dragon Medical 360 | eScription helps your organization streamline clinician workflow to improve patient care.
Automated Document Distribution
The Dragon Medical 360 | eScription platform provides automatic, flexible distribution of completed documents through network printers and fax machines at your healthcare facility.
From the first kick-off meeting through day-to day implementation tasks, your project managers will work through a carefully-crafted installation process to meet project milestones while minimizing disruption to HIM staff and dictating clinicians. We help define a roll-out strategy that is right for your organization.
During implementation and after go-live, a Nuance Healthcare Account Manager is responsible for day-to-day support, upgrades, and add-on needs, building close, long-term relationships with you in the process. Your Account Manager will ensure that your organization's TAT and quality goals are achieved.
To ensure transcriptionists learn and improve transcription skills as well as deliver the highest quality documents, Nuance employs a rigorous TAT and quality assessment methodology through pre-delivery and post-delivery stages of your deployment:
Quality Assessment (QA) Flags: flags anomalies and blanks for the QA team to resolve first, so you are asked for input only when necessary.
Retrospective Report Audit: random audit and scoring of reports by transcriptionists ensure problems are resolved quickly.
Turnaround Time (TAT) Delivery: measuring TAT from dictation to delivery, your Account Manager manages TAT performance to ensure your expectations are met—and even exceeded.